If a link is not working or not providing full text, consider the following:
To fix an error when entering your password, ensure you are not typing in the "@nosm.ca" portion into your username. If you have forgotten your username or password, please connect with IT.
There are several reasons why an electronic resource will ask you to pay for an article or to login for institutional access.
"Oops! It looks like you have attempted to view a page that has not been configured for access." This error occurs when the proxy prefix (https://proxy.lib.nosm.ca/login?url=) has been applied incorrectly. Email askthelibrary@nosm.ca with a screen shot or description of the error for further assistance.
"Your connection is not private." Though this error might appear alarming, it can usually be fixed by clearing the cache and cookies from your browser. If this still doesn't work, try opening the link in the incognito/private mode of your browser.
Issues with links can be reported to: