2,117 Reference Questions ↑20%
160 Chat Questions ↑51%
45,748 Visitors ↑4%
Busiest days of the week:
Monday @ the Lakehead campus
Thursday @ the Laurentian campus
Busiest time period:
1pm to 4pm @ both campuses
In-Person
By Phone 705-662-7282 OR 807-766-7375
By chat
By Email to askthelibrary@nosm.ca
By SMS (Text) 705-990-1555
SAMPLING OF WEBSITE TRAFFIC:
109,306 Visits to the Homepage (↑24.5%)
284,325 Page views
62,069 Visits to the Database page (↓17%)
Most frequented webpages (other than resources links):
Borrowing & Circulation (677)
Off-Campus Access (571)
Locations (526)
We continue to share information and announcements via our Facebook and Twitter accounts. We have 115 Twitter followers and 169 Facebook likes, although anyone can view the content without following or liking. We posted 68 messages to Facebook and 62 to Twitter, averaging 5-6 a month.
The graph below shows our "reach", demonstrating the unique number of people who see our facebook posts:
Follow these links to access our feeds: 
1,941 Print & AV (↓7.2%)
508 Reserves (↑22%)
38 Transits/Holds (↓38.7%)
504 Equipment (↑14.5%)
The most frequent equipment loans were:
1. Laptops (62%)
2. Projectors (13.5%)
3. Mobile Laptop Kits (12%)
